Policy last updated:
Who we are
We’re HelpGood, a full-service agency committed to helping nonprofits, government agencies, universities, and cause marketers inspire action.
Privacy is important to us
At HelpGood, we believe in protecting your privacy, and that extends to our practices on this website. We will never sell your information. Like most websites, we collect aggregate traffic and usage data with the help of a handful of trusted partners. We collect only a minimal amount of personal information, and we always handle this data responsibly.
Information you share with us
You may elect to share information with us via forms on the site or otherwise. Here is a summary of the information you can share with us and how we collect and handle it.
Contact forms
When you use contact forms (including general contact, job applications, and other forms) to send messages to us on the site, we collect and store the data shown in the form. We also collect the visitor’s IP address and browser user agent string to assist in detecting spam and unauthorized use. We utilize the services of a third-party automated spam detection service, Akismet. To learn more about Akismet’s privacy practices, please visit Akismet’s Privacy Page and the Automattic Privacy Policy.
Aside from our spam mitigation efforts listed above, we don’t share any information that we collect in our contact forms.
Newsletter subscriptions
When you use a Mailchimp signup form on our site (any form marked “Subscribe”), Intuit Mailchimp records the email address, IP address, and timestamp of your submission. Mailchimp uses this data to process subscriptions and send email newsletters. You can easily opt-out by using the Unsubscribe link at the bottom of any email. For more information about Mailchimp’s privacy and security practices, please visit Mailchimp’s Security Page and the Intuit Privacy Policy.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Additional third-party partners
Like most websites on the internet, we leverage third-party partners in order to enhance the services we provide to visitors.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Aggregate traffic and usage data and essential services
Some of our partners assist us with collecting aggregate traffic and usage data and with providing other essential services on the website. A major criteria for including any third-party code on our site is a shared commitment to privacy — we work only with industry leading companies who take privacy and security seriously.
In the course of collecting data, these partners may use additional cookies or third-party tracking. We do not intentionally send personally identifiable information to these entities, but it is possible that they may collect such information in the course of providing services and collecting aggregate data.
Additional privacy policies you may be subject to
Here is a non-exhaustive list of providers we work with to bring you the content on this site and provide the services listed above. For more details, please review each service provider’s individual privacy policies:
- Google privacy policy
- Facebook / Meta privacy policy
- InMobi privacy policy
- Retention.com privacy policy
- Leadfeeder privacy policy
- LinkedIn privacy policy
- Microsoft privacy policy
- Twitter / X privacy policy
Data retention and rights
We collect only the minimal amount of data we need to respond to your inquiries and understand your interaction with our web properties, and we handle this data responsibly.
How long we retain your data
When you submit a form on the site, the submission and its metadata are retained indefinitely. We retain this information so we can easily keep track of submissions, respond to them in a timely manner, and refer to them in the future.
What rights you have over your data
If you have submitted a form on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How to contact us
If there’s anything we can help with, we want to hear from you! For any requests, questions, or comments, please use the form on our contact page to send us a message. Or, you can email us at hello@helpgood.com.
